Mercedes-Benz GLC43 AMG

every time I get into my vehicle, I have a new malfunction that pops up and when I take it to the dealership they can never find what’s wrong. I have had multiple instances where my screen will turn black and there’s nothing I can do or the screen will freeze, and I can’t figure out how to get it back on. I can’t figure out how to get CarPlay to automatically connect to my phone because the vehicle is so jacked up. It’s been in the shop probably about 13 times since I’ve gotten it last December…

The contact owns a 2016 Mercedes-Benz GLC300. While driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The gasoline odor was also outside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the failure was not under recall. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System,…

The vehicle experienced a sudden loss of power while driving on the freeway. The check-engine light began flashing, and the car immediately stopped accelerating. I was in the fast lane at freeway speeds when the vehicle lost power, forcing me to activate my hazard lights and merge into the slow lane to avoid being hit by other vehicles. It felt like the engine was about to stall in traffic, creating a major safety risk to myself and others. Component that failed: The dealer confirmed a…

The vehicle has an ongoing transmission downshifting malfunction. The powertrain unexpectedly downshifts while driving, causing sudden changes in speed and unstable vehicle behavior. The issue can be inspected at any time, as the defect occurs intermittently and has not been repaired. This malfunction puts my safety and the safety of others at risk because the vehicle can slow down abruptly or shift aggressively without any input from the driver. This can create dangerous situations in…

Airbag front message

Purchased vehicle 6-23 from MB West Chester pa. Feb 3-24 I was parked in a lot once I tried to enter the car I was locked out of the vehicle completely 2270 miles on it. I tried to use the key no avail. I had to contact Mercedes to have my car towed to the shop. Once arrived the damage signal came on. I was told taking the car off the tow truck sometimes makes that signal come on. I never understood. Rep stated it was the battery that died. Which the tow truck guy stated it had to be…

The contact owns a 2016 Mercedes-Benz GLC 300. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered severe rusting and corrosion to the rear subframe of the vehicle, near the rear axle area. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 126,800.

The transmission intermittently shifts hard. When accelerating the car hesitates badly then lurches forward. The Dealer verified the concern, the transmission as a hard shift from 1-2nd. They performed various procedures to the hardware, but ultimately determined the problem is the software and that this is a known issue to Mercedes since early in the year. They have not been able to resolve the software issue. This creates a major safety hazard: 1. When changing lanes, the hesitation…

2021 Mercedes GLC 43 headlight is inoperable. Same as reported in campaign 22V261000: Headlight failure can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash. Although our car was produced before the dates reported in campaign 22V261000, I believe this is the same defect and the recall should apply to all MY 2021 cars as this is a serious safety issue. The dealer will not repair under warranty.

The contact owns a 2025 Mercedes-Benz AMG GLC43. The contact stated that while driving approximately 70 MPH, the message Rear Axle Malfunction was displayed, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle with a rear axle software malfunction. The rear axle software was updated, and the vehicle was repaired; however, the failure reoccurred. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 300.